Question 1

What exactly will I find in the journal?

Accepted Answer

The journal contains: a dedication page, an 'Our Discoveries' table to fill in together, 6 deep questions about your relationship, a Dream Map (goals for 1 and 3 years) and space for your oldest photo together.

Question 2

What format is the journal in?

Accepted Answer

The journal is in PDF format. You can print it at home or at a print shop, or fill it in digitally on a tablet or computer (e.g., in Adobe Acrobat, GoodNotes, Notability).

Question 3

What languages is the journal available in?

Accepted Answer

We currently offer the journal in two languages: Polish and English. You choose your preferred language at checkout.

Question 4

Can I print the journal?

Accepted Answer

Yes! The journal is designed for A4 printing. We recommend 120-200g paper for best results. You can print it at home or at any print shop.

Question 5

How will I receive the journal after purchase?

Accepted Answer

After payment you'll get instant access to download the PDF file. The download link will appear on the confirmation page and will be sent to your email.

Question 6

How much does the journal cost?

Accepted Answer

The journal costs 49 PLN. There are no additional shipping costs — it's a digital product with instant download.

Question 7

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and BLIK. Payments handled by Stripe.

Question 8

Will I get an invoice?

Accepted Answer

Yes, we automatically send a confirmation email after purchase. If you need a VAT invoice, email us at kontakt@dlaciebie.pl with your billing details.

Question 9

Can I buy the journal as a gift?

Accepted Answer

Of course! The journal is perfect as a gift for Valentine's Day, an anniversary, birthday or just because — out of love. After purchase you can forward the PDF to someone else.

Question 10

Do you offer gift cards?

Accepted Answer

We don't currently offer gift cards, but we're working on it. You can buy the journal and forward the file as a gift.

Question 11

I can't open the PDF — what should I do?

Accepted Answer

Make sure you have a PDF reader installed (e.g., Adobe Acrobat Reader — free). If the problem persists, email us at kontakt@dlaciebie.pl — we'll resend the file or provide it in another format.

Question 12

The download link doesn't work — what should I do?

Accepted Answer

The download link is active for 72 hours. If it expired or doesn't work, write to us with your order number — we'll generate a new link.

Question 13

Can I return a digital product?

Accepted Answer

Due to the digital nature of the product, standard return rights don't apply after downloading. However, if you have a technical issue or the product doesn't meet expectations — contact us, we'll review each case individually.

Frequently Asked Questions